How do I activate my subscription?
You can activate your subscription by going to the Product page you wish to subscribe to. You will see that there are two purchase options: "Buy Once" or "Subscribe and Save". You will have to choose the latter and select the frequency at which you want to receive your Superlative and Add to Cart.
You will then see the purchase summary. You will have to fill in the form with your personal details.
Address: We will send your Superlativa to this address at the chosen frequency.
Billing and payment: You will need to enter a card so that when your subscription order is generated the following months, it can be charged and shipped. If the billing address is different, you can change it.
Select Checkout. Your first order will then be generated and your subscription will be activated.
If you need any help please contact us at super@superlativabotanicals.com.
What are the advantages of subscribing?
There are many! You will receive your Superlativa at the best price guaranteed, there are no discounts beyond the subscription price.
Convenience, flexibility and personalised content every month. You will also be able to skip or bring forward any order, change the product you are subscribed to at any time and modify the date your order is generated. You will also receive many surprises.
When will my subscription order arrive?
As soon as you activate your subscription, your first order will be generated. This is the day on which, every month or every two/three months, depending on the chosen frequency, your order will be generated.
24-48 hours after it is generated you will receive your Superlativa.
How can I change the renewal date of my subscription?
You can change the day you want your subscription to be generated by logging into your user account on the website and looking at the "Next billing date" section.
If you need help, please do not hesitate to contact us at super@superlativabotanicals.com.
How can I bring my subscription forward or backward?
By modifying the renewal day you can change the date of your next delivery. In the same way, access your account through our website and you will be able to change the date or skip deliveries.
If you need help, do not hesitate to write to us at super@superlativabotanicals.com.
How do I pay?
When you activate your subscription you will need to enter a credit card. Payment will automatically be made using the same payment method when your subscription order is generated.
What happens if I go on holiday on the date of the next delivery?
No problem! Log in to your user account on our website and change the delivery date of your next Superlativa to receive it before you leave so you can enjoy it while you're away. Please note that once the order is placed, it takes 24-48 hours to be delivered to your home.
How can I cancel my subscription?
After receipt of the second monthly payment, you can cancel your subscription at any time. You can cancel your subscription by logging in to your user account on the website. Select "My subscriptions", there you will see all the products you are subscribed to and you can cancel the ones you want. You can write to us at super@superlativabotanicals.com if you need help.
What happened that my subscription order is not being generated?
This can happen for a variety of reasons: an error in the payment method, lack of funds on the chosen card, incorrect generation date, etc. Write to us at super@superlativabotanicals.com and we will help you.
Why is the capsule a different colour from the ones I bought last time?
Superlativa capsules basically contain herbal extracts. As these are natural products, they will vary in their presentation from one to another.
*** Translated with www.DeepL.com/Translator (free version) ***
Much more than a subscription
MUCH MORE THAN A SUBSCRIPTION
Take advantage of a 20% discount on our products and get access to free follow-up from our team of women's health experts.
We promise to support you in this learning path.
Effective supplements + the support of a team of specialists
How it works
When you subscribe, you get free access to follow-up with our team of women's health specialists from nutritionists, naturopaths to psychoneuroimmunologists to identify the causes of your symptoms and work together on a regimen that works.
2. Book your first visit
You will work with the nutritionist on a personalized action plan.
You will receive an email from the specialist to schedule the visit at your convenience.
3. Treatment follow-up
The specialist will evaluate the results according to the action plan and will advise you accordingly.
Shall we start?
Contact us by WhatsApp, email or chat to answer any questions.
Our specialists are behind the phone.
How do I activate my subscription?
You can activate your subscription by going to the Product page you wish to subscribe to.
You will see that there are two purchase options: "Buy Once" or "Subscribe and Save". You will need to choose the latter and select the frequency at which you want to receive your Superlatives and Add to Cart.
At that moment the purchase summary will appear. You will have to complete the form with your personal data.
Address: We will send your Superlativa to this address at the chosen frequency.
Billing and payment: You will need to enter a card so that when your subscription order is generated the following months, it can be charged and shipped. If the billing address is different, you can change it.
Select Checkout.
At this point your first order will be generated and your subscription will be activated.
If you need any help please do not hesitate to contact us at super@superlativabotanicals.com
What are the advantages of subscribing?
¡Son muchas! You will receive your Superlativa at the best price guaranteed, there are no discounts beyond the subscription price.
Comodidad, flexibilidad y contenidos personalizados cada mes. Además podrás omitir o adelantar cualquier pedido, cambiar el producto al que estás suscritx en cualquier momento y modificar la fecha en que se genera tu pedido. Además, recibirás muchas sorpresas.
How can I cancel my subscription?
After receipt of the second monthly payment, you can cancel your subscription at any time. You can cancel your subscription by logging into your user account on the website. Select "My subscriptions", there you will see all the products you are subscribed to and you can cancel the ones you want.
You can write to us at super@superlativabotanicals.com if you need any help.
When will my subscription order arrive?
As soon as you activate your subscription, your first order will be generated. That will be the day on which, every month or every two/three months, depending on the chosen frequency, your order is generated. 24-48 hours after it is generated you will receive your Superlative.
How can I change the renewal date of my subscription?
You can modify the day you want your subscription to be generated by accessing your user account on the website by looking at the "Next payment date" section.
If you need help, do not hesitate to write to us at super@superlativabotanicals.com
How can I delay or advance my subscription?
By modifying the renewal day you will be able to change the date of your next delivery. In the same way, access your account through our website and you will be able to change the date or skip deliveries.
If you need any help, do not hesitate to write us at super@superlativabotanicals.com
How is payment made?
When you activate the subscription you will need to enter a card. Payment will automatically be made in that same payment method when your subscription order is generated.
What happens if I go on vacation on the date of the next delivery?
No problem! Log in to your user account on our website and change the delivery date of your next Superlativa to receive it before you leave so you can enjoy it while you are away. Keep in mind that once the order is generated, it takes 24-48h to receive it at home.
What happened that my subscription order is not being generated?
It can happen for several reasons: an error in the payment method, lack of funds on the chosen card, incorrect generation date, etc. Write to us at super@superlativabotanicals.com and we will help you.
Why is the capsule a different color than the one I bought last time?
Superlativa capsules basically contain herbal extracts. As these are natural products, they will vary in their presentation from one to another.