FREQUENTLY ASKED QUESTIONS
You have questions. We love questions.
Everything you need to know about Superlativa
What is an adaptogen?
Adaptogens are a class of herbs, fruits, fungi or minerals that help your body protect itself from dysfunctions produced by stress.
An adaptogen is characterized by:
- Being completely harmless to the body; having a wide range of therapeutic actions; causing minimal, if any, alterations to the body; and manifesting its action only in the face of a challenge from the environment.
- Having a non-specific action of increasing resistance to negative influences for a wide spectrum of physical, chemical and biological factors.
- Having a normalizing and harmonizing action, and independent of the evolution of the pathological process.
- Having a normalizing and harmonizing action.
Can I combine several Superlativa Botanicals products at the same time?
Yes, it is completely safe to take several Superlativa Botanicals products, as long as you follow the recommended dosage.
In case of taking two or three products at the same time, we advise you to reduce the dosage to 1 capsule per day instead of 2.
Can I use Superlativa Botanicals products if I am on prescription medication?
Please consult your physician if you are taking any medication or if you suffer from any pathology before taking any food supplement.
Are Superlativa Botanicals products vegan?
All our products are 100% vegan. The capsules are composed of vegetable cellulose.
Are Superlativa Botanicals products gluten FREE?
Yes, all of our products are allergen free.
Do our products expire?
Superlativa Botanicals products have 3 years of preferential consumption provided they are in the recommended storage conditions: cool (30ºC max.), dry (60% humidity max.) and protected from light and heat. The container must be kept tightly closed.
Where should I store Superlativa Botanicals products?
The recommended storage conditions are as follows: cool (30ºC max.), dry (60% humidity max.) and protected from light and heat. The container must remain tightly closed.
Can I take Superlativa Botanicals products when I am pregnant or breastfeeding?
We do not recommend consuming our products during pregnancy or breastfeeding. However, if you have any doubts, we recommend that you consult your doctor.
Can I use Superlativa Botanicals products if I take any other supplement or if I use any contraceptive method?
You can take Superlativa together with other supplements or contraceptive methods. However, we always recommend consulting with your doctor.
Why is the capsule a different color than the ones I bought last time?
Our capsules contain 100% natural herbal extracts. As these products are natural, they will vary in their presentation from one to another.
Can I give Superlativa Botanicals products to my children?
Although there are no risks associated with our products, please consult your physician before giving any product to your children if they are under 18 years of age.
How long will it take to see results?
It depends on the formula and the individual. Benefits can be observed from the first few days however, the vast majority of benefits and positive changes are observed after two weeks of regular use. We recommend noting down what changes you observe each day with all Superlativa products as it will help you to monitor your progress.
How does the monthly subscription work?
The herbs work if you take them regularly. To see the full benefits of each formula, we recommend taking the supplements consistently for a few months. But we make it easy for you: when you add one or more products to the subscription method, you will receive them on the day of the month of your choice without having to make the purchase again.
When you join the subscription, you must stay for at least 2 months. After that date, you will be able to cancel or change the subscription by email at no additional cost by writing to us at super@superlativabotanicals.com
How much does shipping cost?
p>PENINSULA- FREE on purchases with a total amount greater than 30 EUR or in subscriptions in national shipments.
- EUR 3.95 in purchases with a total amount of less than 30 EUR in national shipments in the peninsula.
- CEUTA AND MELILLA: EUR 9.82 for shipments for purchases under 100 EUR.
FREE for purchases over 100 EUR.
< /p>
INTERNATIONAL
- EUROPEAN UNION: EUR 9.90 in shipments with a total amount less than 80 EUR.
- COUNTRIES OUTSIDE THE EUROPEAN UNION: EUR 45.00 in shipments with a total amount less than 100 EUR.
FREE on purchases with a total amount greater than 200 EUR.
What are the shipping conditions?
All shipping terms and conditions are attached here.
What payment options do you offer?
We accept VISA, MasterCard, AMEX, Maestro, ShopPay, Apple Pay, Google Pay and PayPal.
How can I use my discount code?
Add the code during the checkout process and it will be applied to the amount to be paid.
Do you sell gift cards?
We do not have that option available yet, we are working on it.
What can I do if I made a mistake in my purchase?
Don't worry, contact us at super@superlativabotanicals.com and we will fix the error.
Can I collaborate with Superlativa Botanicals?
Of course!
Contact us at super@superlativabotanicals.com and we will study the collaboration.
Can I sell Superlativa Botanicals products on my own website or store?
Of course!
Contact us at super@superlativabotanicals.com and we will study the collaboration.